08:30-09:00 |
Registration |
09:00-12:00
BPM/BPO
Trends
|
Opening
Address:
Andrew
Friars, Asia Pacific BPO Managing Partner,
Accenture
International Case Study:
The
Value of BPM in Customer Acquisition, Compliance and
Other Mission Critical Corporate Initiatives
Peter C. McCormick, General Manager, Chief Information
Officer,
Sumitomo
Mitsui Banking Corporation U.S
We will hear from the CIO of one of Japan’s
leading mega banks, Sumitomo Mitsui Bank (U.S) on how it
used new BPM strategies to create a system integrating
processes for multi-lingual, multi-regulated and diverse
operating markets enhancing global competency and
customer acquisition.
International Keynote Presentation:
BPM/BPO
: Creating High Performance Businesses
Andrew
Friars, Asia Pacific BPO Managing Partner,
Accenture
Hiroshi Ito, Business Development & Solution
Operations Partner, Accenture
Accenture has a leading global BPO practice working with industry
leaders such as Deutsche Bank, British Petroleum, Neptune Orient
Line and AT&T to help them innovate and make business process
outsourcing an indispensable business tool. They cover a wide range of BPO services from finance, HR, Learning,
Procurement, Customer Contact to specific solutions for the
insurance, utilities and airlines industry.
What are the lessons learnt and what are the merits and risks behind BPO?
We will hear the latest trends from a global, regional and Japanese prospective.
|
12:00-13:00 |
Lunch Break
|
13:00-13:40 |
Afternoon Workshops |
STREAM
A |
STREAM
B |
A1 |
|
Solution
Oriented BPM Vitria’s industry-specific
solutions based on best practices |
Vitria
Technology, Inc. |
Masaru
Hayase, Sales Consulting Director
BPM
is no longer a troublesome custom-build task from scratch but
becomes an easily customizable solution with pre-build models
and components. Vitria:BusinessWare is the first BPM
platform combined with industry-specific business solution
models.
- Process-oriented
architecture
- Business
event detection and process execution model
- Industry-specific
best practice models
- Industry-specific
models based solution overview
- Case
studies
- How
to apply solution models to projects
|
|
B1 |

|
Driving
Business Results with Enterprise Learning Outsourcing |
Accenture
Learning |
Laurence
Smith, Vice President, Accenture Learning, Aisa-Pacific.
Increasingly
leading global firms are using Managed Learning Services and
Enterprise Learning Outsourcing to improve the performance of key
workforces to gain or sustain competitive advantage.
Accenture
Learning believes that;-
- There
exists a link between learning and performance
- The
link is highly dependent on the alignment of learning with
business needs
- The
impact of learning on business performance can and must be
measured
- Organizations
can use information about this linkage to better align
learning interventions and investments to drive enhanced
productivity and business results
- De-centralized
learning organizations have significant cost improvement
opportunities through leveraging shared learning
infrastructure and processes
This
session will explain how Learning drives business results,
illustrated with case studies and examples.
|
|
13:40-13:50 |
Break |
13:50-14:30 |
A2 |

|
Faster
implementing changes of the logic that
drives your key processes |
ILOG
Co., Ltd |
Jean-Yves
Tripier
BPM Senior Marketing Manager
This
presentation will help you evaluate or deploy, in your BPM
environment, a Business Rule Management System (BRMS) allowing
developers to work iteratively with business experts, to enable your
critical business applications to adapt more quickly to changing
market conditions.
Financial services, insurance, government, and telecom industry use
cases will be presented in the context of industry changes within
the BPM and enterprise software markets. The interfaces between
software engineers, business analysts, policy managers and system
administrators have never been so dynamic, providing new
opportunities and challenges for technical and business users.
|
|
B2
|

|
Management Revolution utilizing the
Balance Score Card
〜Leading the business scene with Agile management〜 |
Hewlett-Packard Japan,
Ltd. |
Fumito Kondo,
Senior Consultant, Managed Services
In a mature market and society where we are no longer in the
early stages of sharp economic growth, there is a movement to
implement the theory of evolution and bionomics in leading management
philosophies. In a complex ever changing market, itis effective
to model bionomics for adaptability. HP supports its client firms
by implementing process visualization using the Balance Score
Card for the whole management revolution process of strategy planning
for greater agility, process renovation, and reengineering IT.
|
|
14:30-14:40 |
Break |
14:40-15:20 |
A3 |
 |
Utilizing
Knowledge for Process Innovation〜A
Case study from a Solution Provider 〜 |
Hitachi
Software Engineering Co., Ltd. |
Akira
Nakamura, Supervisor Consultant, Consulting Department, Solution
Business Division
In
today’s ever changing market where strategy is key, bringing out
the organization’s skill is a must to successfully implement a
business process for customer value creation.
This
workshop will examine how the organization’s knowledge will
improve organization skills, how to acquire the knowledge and source
key information necessary, based on an actual case study.
|
|
B3 |
|
From
Protective Outsourcing Service to
Proactive Outsourcing Service |
Nihon
Unisys, Ltd. |
Izumi
Noda, Director, Marketing, Outsourcing
Business
New
Generation Outsourcing Service
- What is Core-Business
- Competition and Cooperation
- IS Department and Human Resources
Actual Result and Assessment of
Outsourcing Service
- IT Resources Optimization Service
New Trend in Service Business and
Quality Control
- Service Level Management and ITIL/BS15000 |
|
15:20-15:40 |
Break |
15:40-16:20 |
A4 |

|
documentum
delivers NEXT-GENERATION business process
management |
Nihon
Documentum K.K |
Teruo
Mochida, Marketing Manager
New
Standards-Based Products Enable
Organizations to Manage Wide Spectrum of
Business Processes -
from Highly Structured to Collaborative
|
|
B4 |

|
2007:
Retire, Manage or Transform Legacy |
Infosys Technologies
Limited |
Manohara Nagaraja, Associate Vice President
& Principal Architect-Asia Pacific
- Current
situation
- Drivers
for change
- Inhibitors
- Available
options
- Infosys
point of view
|
|
16:20-16:30 |
Break |
16:30-17:10 |
A5 |
 |
BPM
now and future - Benefits of BPM based on
open standard technologies and BEA's
vision "Liquid Computing" |
BEA
Systems Japan, Ltd |
Takeshi
Ito, Chief Technical Strategist
- Prologue:
Benefits of BPM based on Java and WebServices
- Case
Study: using BEA WebLogic Integration
- Introducing
SOA ( Services-oriented Architecture ) and its effectiveness
- EA
( Enterprise Architecture ) and BPM
- BEA's
future vision " Liquid Computing"
|
|
B5 |

|
Finding
Order in Chaos with BPM
~Optimize Enterprise-wide Business Process
and Improve Competitive Advantage~ |
FileNet
Japan, K.K. |
Hideki
Ushigome, Director Business Development
- Workflow
.vs. EAI .vs. BPM
- Process
Definition, Implementation, Tracking
- Process
Optimization
- Process
Simulation
- Process
Management Console
- Case
Studies and Benefit
|
|
17:10-17:20 |
Break |
17:20-18:00 |
A6 |
 |
For
Continuous Business Process Improvement
- Business Process Management ARIS in
Practice- |
IDS
Scheer Japan Co.,Ltd. |
Senior Vice President : Kouhei HAYAKAWA
For most of the
companies, today, one of the key success factor is establish
the total flexibility of the company to adopt to the globalization
and ever changing business environment such as collaborations with
other companies. The Business Process Management(BPM) is the
solution to suc companies.
BPM helps to maintain and the consistency of the three
major layers of corporate activities, Corporate Strategy
Business Process and Information Systems and enhance them through
PDCA cycles.In this session, the BPM methodology developed by IDS-Scheer is
discuses and its realizing tool "ARIS process
platform" is introduced.
|
|
B6 |
|
IT
Outsourcing for Efficient Management |
NEC
Corporation |
Toshiro
Nisimura,General Manager,
Outsourcing and E-Services Sales Promotion Division
Various
aspects of IT Outsourcing
- Outsourcing
for strategic management
- IT
Outsourcing trends
- Consultation
for IT assessment
- Application
management/AMO with ITIL
- Shortage-operators
problem in 2007
- Information
security management
- Business
Continuity
- Introduction
of NEC Outsourcing Services
|
|
18:00 |
Closing |